HKU Moodle

This course introduces data collection, assessment, impact and performance appraisal systems that nonprofits can implement to measure and assess efficacy of policies and programmes. Performance measurement and evaluation are critical to improving the overall quality of programmes and services, gaining credibility with donors and demonstrating accountability and transparency to stakeholders. Topics also include: Social impact assessment (SIA) process, setting key performance indicators (KPIs), client and staff centered design, tools such as logic models and theories of change, performance evaluation from the human capital perspective, and developing appropriate methods for communicating assessment results.